How to Shut Off Your Water - Utilities |

Customers should generally shut off their water with their home valves. If your home does not have a water shut-off valve, we highly recommend that you contact a plumber to install one. There are a couple of situations in which you still may need to shut off water at the meter:

Important: Meters with top shut-off (TSO) valves (shown in photo) are the only types of meters that customers can shut off themselves.  Older meters require a special tool to shut off, and only SPU crews can operate these types. Customers should call SPU at 206-386-1800 if they do not have a TSO meter or if they need help in general to shut off water from the meter.   IADC545 6 1/4" tricone bit

How to Shut Off Your Water - Utilities |

1. Locate your water meter.  Water meters are typically located:in iron boxes sunk in the ground;

2. Remove the water meter cover. 3. Locate the shut-off valve that is attached to the water meter. 4. Turn shut-off valve clockwise by hand or with a crescent wrench. Turn until the two valve holes line up to indicate the valve is closed. The meter dial stops spinning.

For damaging flooding, chemical spills or sewer backups, 24/7 Operations Response Center (206) 386-1800

For non-urgent plugged storm drains, Drain Report Form A crew will respond in 3-5 business days. 

Andrew Lee, General Manager and CEO Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104 Mailing Address: PO Box 34018, Seattle, WA, 98124-5177 Phone: (206) 684-3000 Email:

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How to Shut Off Your Water - Utilities |

KINGDREAM 374mm drilling bit Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.